Hi Matty,
Thank you for taking the time to share your feedback, and we sincerely apologize for the inventory discrepancy you experienced. We understand how frustrating it can be to see an item listed as available online only to learn it is not in stock at the Sherman Oaks location.
We have notified our Sherman Oaks team right away so they can correct the on-hand inventory for this item and prevent further confusion.
If you still need assistance or would like to special order the Yellow Lady Banks Climbing Rose, the Sherman Oaks team would be more than happy to help. Please feel free to reach out to them directly and we’re here to support you however we can.
Thank you again for bringing this to our attention. We truly appreciate the opportunity to improve.
-Armstrong Garden Centers
