Hi Gary,
Thank you for sharing your experience with us. We're sorry to hear there were any communication issues with our ProCare partner — that’s certainly not the experience we want for our customers.
We do want to reassure you that all ProCare deposits do include a site visit with our partner as part of the process. Our Landscape Department has reached out to our ProCare partner, and it sounds like they’ve already visited your property.
We appreciate your feedback and the opportunity to make things right. Thanks again for taking the time to share your thoughts!
Best Regards,
Armstrong Garden Centers